Take a look at our Roxy Palace review if you are planning to try out the products of this brand. The company was established in 2002 and has extensive experience in this industry. It has more than one million customers who have signed up an account on the site and proudly boasts an array of exciting games powered by the notorious software developer Microgaming.
The awards it has received over the years and the growing list of members is proof of the brilliant work that the operator has done, and we will not forget to mention a single aspect that is worthwhile in our Roxy Palace Casino review. You should know that the site has conveniently been translated into several languages and uses a number of currencies to get things a little easier for users. Undoubtedly, it has earned a great reputation. The operator is licensed and uses modern security technologies to protect all the data. There are other things you need to know about. Not to worry, you will learn more about the casino by reading our full Roxy Palace Casino review down below. Let us get to it.
About Roxy Palace
- Up to £100 Welcome Bonus
Review of Software and Game Selection
We shall begin our Roxy Palace review with a breakdown of the game collection. The company is renowned for its jaw-dropping selection of titles, currently amounting to 500+ games, which includes 24 video poker games, 17 jackpots, 300+ slots, 25 blackjack games, and 12 roulette games. They are powered by Microgaming, which is a leader in this industry. Thus, you can find a number of players’ favorites. Without a doubt, the diversity will have you impressed. It can respond to everyone’s needs.
The games can be played in demo mode without registration, whereas anyone who wants to play for real money, needs to open an account on the site. At the moment of writing the Roxy Palace Casino review, most of the games have a payout ratio of 96%+, which means that you will enjoy profits more often. Going through the game selection, you will see that the titles are divided into categories for ease of access. They run seamlessly, have gorgeous graphics and are very flexible. Many of the games in the desktop version are available on the mobile platform of the casino. The selection is not so wide but it still can suit every taste out there.
Next on our Roxy Palace Casino review is the live casino feature at Roxy. The outstanding collection of real-time games on the site involves an array of live-dealer games. Again, the platform is powered by Microgaming, which is the main supplier of this operator.
The live streaming is in high definition and runs smoothly round the clock. The dealers are beautiful and make the gameplay more realistic and exciting. You can play Live Baccarat, Live Blackjack and Live Roulette using any browser. Mind you that it cannot be accessed through a mobile device. You need a computer machine and Internet connection.
Review of Mobile Platform
We continue this Roxy Palace review with a few words about the platform. The Roxy Casino offers gameplay on the go with its mobile-friendly website, which can be accessed by different types of devices. You just need to type in the web address on the browser, and you will be redirected to one of the best mobile casino platforms.
The best part is that there also is a downloadable version of the site. Owners of iPhones are free to download the app, which they can find on the App Store. The software belongs to Microgaming. You can have access to plenty of interesting titles, from Game of Thrones to Vegas Strip Blackjack, Deuces Wild, Jacks or Better, European Roulette Gold and Thunderstruck II. If you decide to visit the site rather than downloading the app, you can take advantage of the full range of games, which amount to 500+.
Review of Bonus Offers and Giveaways
Another feature we want to discuss in our Roxy Palace Casino review is the bonus package provided by the casino, which can be used by new members and regulars alike. One of the best offers at Roxy Palace Casino is their welcome offer, which is rewarded to new members. It involves two deposit bonuses. Before you can claim the bonus, be sure to open an account on the site. After that make your first deposit. It has to be at least £10. Note that you have 72 hours from the date and time of registration to fund your account in order to qualify for the bonus. Once you complete this step, you will be automatically credited a 100% deposit bonus, which will give you the opportunity to win up to £150.
This offer carries 25 times roll-over requirements, as of writing this Roxy Palace review. You have to play through both the bonus and deposit amounts to comply with the terms and conditions. The games contribute differently towards completing the wagering requirements. The least valuable games seem to be video poker and table games, which have only a 10% contribution. By contrast, keno and slot games contribute 100% towards the requirements. There also are games that have no contribution at all. These include all baccarat games, Sic Bo, Red Dog, Jacks or Better Video, all craps, All Aces Video, Casino War, classic blackjack, Power Pokers, Alien Attack and Max Damage.
When you roll over the bonus and the deposit amounts, you can make a second deposit. You need to put at least £10 in your balance. This time, you will be awarded a 25% match up bonus, which will give you the chance to get up to £200. This time you will have to play through the bonus and deposit amounts a minimum of 50 times to comply with the wagering requirements. The same games that we mentioned above count towards fulfilling the requirements.
In addition, Roxy Palace offers ongoing promotions, which are displayed in one of the sections on the site and which you can access via our Roxy Palace Casino review. Each and every week various giveaways await you. You can get free spins on weekends and free money on Mondays and Thursdays. Mobile users get credited with a 100% bonus offer, allowing them to win up to £25.
Last but not least, this real money casino has a VIP Club. It is when customers reach the Platinum level of the Players Club. This is when they can get admitted into the VIP Club where they will receive special treatment. The Players Club involves four levels, each of which features different bonuses and giveaways, such as entry to various tournaments, access to special games and birthday bonuses.
Depositing and Cashing out with Roxy Palace
We must tell you that our Roxy Palace Casino review would not be considered complete if it did not mention the banking options available at Roxy Palace. So, here is all the information you may need. It is fairly easy to make a deposit at the casino, and it is just as easy to cash out any winnings.
Some of the most common methods worldwide are available. You can use debit card, the classic bank transfers, as well as e-wallets and prepaid vouchers: Click2Pay, Ukash, Visa and Maestro, Neteller, MasterCard, Skrill, Paysafecard, and Entropay. The minimum deposit and withdrawal amounts are £10, which is pretty reasonable. Also, you are allowed to withdraw no more than £4,000 per week. Most of the methods are instant. Bank transfers may take several days to be completed.
Usability of the Site
The designers of Roxy Palace have opted for a simple layout so that customers never get lost in the menu. All the games are divided into categories to make search easy and fast. Every time new games enter the gaming scene, they are given their own designated tab on the site. The most popular games are separated in another tab. In a word, you are sure to find everything you are looking for. No hassle, no stress.
Safety and Security
Security of customer data is taken very seriously by Roxy Palace and hence has deserved a special section in this Roxy Palace review. The company is licensed by the UK Gambling Commission, which enables it to operate within the United Kingdom. It also holds an eCOGRA certificate and is approved by the Malta Gaming Authority.
Thus, the site is tested by some of the best independent agencies in the sector. This means that the games are fair and your personal and financial information is protected. Speaking of that, a 128-bit encryption technology is used to keep all the data from third parties. Additional anti-fraud measures are taken to ensure that no financial details are revealed to unauthorized persons. If you are interested to know how your details are used by the operator, you are at liberty to read the Privacy Statement displayed on the site.
Review of Customer Support
We are getting closer to the end of this Roxy Palace Casino review, but we believe some of the readers will be interested to know about how quick and reliable the customer service of the operator is. Hands down, the staff at Roxy Palace is well trained to address every query in a fast manner. They are available 24 hours a day, seven days a week and can be contacted via email, over the phone or using the live chat option.
There is an international number for everyone who is not situated in the following countries: Norway, Finland, the Netherlands, the United Kingdom, and Denmark. Customers from these countries can use the free hotlines. Swedes, Australians and Canadians are served by special lines as well. Visit the contacts page to learn more. All in all, the customer care agents are very responsive and well-mannered and we know that first hand.
Details about Roxy Palace Casino
- Name of brand: Roxy Palace
- Name of company: Megapixel Entertainment Limited
- Web address: http://www.roxypalace.com/
- Telephone: 0800-051-8938
- Email: customers need to fill in a web contact form
- Live chat: yes
- Physical address: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’Xbiex
- Licence: yes (by the UK Gambling Commission)
- Number of licence: 39263
And finally, we saved this section of our Roxy Palace review for last. We believe it is important to say a word or two about the different awards of Roxy Palace Casino since not all operators have such. In the first place, they got the ‘Best Gambling Slots’ award twice by the Online Gambling Magazine.
Also, their partnership with the leading casino software supplier Microgaming speaks volumes about the games available on the site. The developer boasts a plethora of awards, including, but not restricted to: ‘Digital Product of the Year (2014), ‘Innovation in Slot Provision’ (2011), ‘RNG Casino Supplier of the Year’ (2010, 2012). The prestigious awards were given by different organizations and companies, such as Global Gaming Awards and EGR.
You Ask, We Tell: Questions and Answers
Do I have to input any promo codes when opening an account at the casino in order to claim the welcome bonus?
No, you do not need to. The only thing you need to do is to fund your account with a minimum of £10 within 72 hours of signup. Once you do that, you will get your welcome bonus. Promos codes are necessary for special offers and seasonal promotions that have expiry dates.